Privacy Policy

Last updated: 6 May 2026

POPIA Compliant

1. Introduction

Tradesman (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our Service. This policy is compliant with the Protection of Personal Information Act (POPIA) of South Africa.

2. Who We Are

Tradesman is a business management tool for tradespeople, providing quote, invoice, and job management services. For any privacy-related queries, contact us at support@tradesman.to.

3. Information We Collect

We collect the following information when you use Tradesman:

  • Account information — your name, email address, and password when you register
  • Business information — your business name, logo, banking details, and VAT number if provided
  • Job and client data — client names, contact details, job descriptions, quote and invoice records you create within the Service
  • Usage data — basic information about how you interact with the Service for the purpose of improving it
  • Device and technical data — browser type, IP address, and general location data collected automatically

4. How We Use Your Information

We use your information to:

  • Provide and operate the Service
  • Generate quotes, invoices, and job records on your behalf
  • Send transactional emails such as account confirmations and document delivery
  • Improve and debug the Service during beta
  • Comply with legal obligations

We do not use your data for advertising purposes and we do not sell your data to third parties.

5. How We Store Your Data

Your data is stored securely using industry-standard cloud infrastructure. Data may be stored on servers located outside of South Africa. By using the Service you consent to this transfer. We apply reasonable technical and organisational measures to protect your data from unauthorised access.

6. Data Retention

We retain your data for as long as your account is active. If you wish to delete your account and associated data, contact us at support@tradesman.to and we will action your request within a reasonable time.

7. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with trusted third-party service providers strictly for the purpose of operating the Service. These providers are obligated to handle your data securely.

8. Your Rights Under POPIA

As a data subject under POPIA you have the right to:

Know what personal information we hold about you
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to the processing of your personal information

To exercise any of these rights, contact us at support@tradesman.to.

9. Cookies

Tradesman uses essential session cookies to keep you logged in. We do not use tracking or advertising cookies. No third-party cookies are set by our Service.

10. Children's Privacy

Tradesman is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated policy on this page with a revised date. Continued use of the Service constitutes acceptance of the updated policy.

12. Contact and Complaints

For any privacy-related questions or to exercise your rights, contact us at support@tradesman.to.